Comments on: Powerbeats Pro Connection Problems? Solve it now

By: Alex

Alex — Thu, 15 Sep 2022 03:55:37 +0000

Left earbud does not work.
I now does not even register when placed in the charging case.
Therefore charging case does not register or reset.
I cannot reconnect vis bluetooth to my iphone.
I have tried all the above “tips & tricks”

By: Dan Shepherd

Dan Shepherd — Fri, 01 Jul 2022 20:36:59 +0000

My Powerbeats Pro audio lags for as much as 30 seconds with my TV and X-Finity1. I also have a problem with the right ear bud charging, I’ve tried cleaning the contacts, and pressing it in to make contact. It will charge on occasion, but not always. the left one has never been a problem.

By: Soo Lai Kwok

Soo Lai Kwok — Tue, 28 Jun 2022 05:39:57 +0000

I tried to pair my iPhone to my power beats pro but when I pressed the system button it disappears after a few seconds

It does not flash either white or red

By: Ryan R

Ryan R — Thu, 07 Apr 2022 03:03:42 +0000

These things are hot garbage, great idea awful execution. Always a huge pain to connect to anything much worse than the old cheapos I use more so I don’t have to do a 30 min update and resets and delete and reinstall an app every time I wanna connect to something. Apple sure has a great way of screwing up a once-great company. first Apple product in 10 years and it’s still worse than I thought it will guess I will stay with all Samsung stuff. We shouldn’t need to read 20-page blogs about this to get a $270 Bluetooth earbud to connect I mean seriously that’s like it the main job and it cant even do that….

By: Janel

Janel — Sun, 09 Jan 2022 17:36:31 +0000

I have the powerbeats pro & the right one stopped connecting. I’ve made sure the connections were clean, charged them & reset the headphones & paired them with my phone but the right one still will not work.

By: T

Tue, 21 Dec 2021 18:24:03 +0000

One more note that would be good in this article is restarting your phone, after trying everything in this article, but before contacting support, I restarted my phone which fixed the issue.

By: Mark Cronin-Golomb

Mark Cronin-Golomb — Sat, 27 Nov 2021 16:50:12 +0000

In reply to Elizabeth Jones. Thanks, your suggestion to turn off automatic ear detection fixed the left bud connection problem fo me.

By: George G

George G — Wed, 10 Nov 2021 14:37:00 +0000

I tried to update the firmware via my phone which I think did not go through fine and now, the earphones are no longer discoverable on bluetooth devices, I have resetting a couple of times but to no avail, supper dissapointed

By: keith

keith — Thu, 04 Nov 2021 02:44:48 +0000

Conclusion for249$ for some earbuds they shouldn’t have connection issues after 1 year. Will not work its annoying to anyone backing this product.

By: Stuart Gibbs

Stuart Gibbs — Tue, 13 Jul 2021 00:42:47 +0000

Hi team,
I have an issue where the right earbud unpairs from the left after about an hour and a half.
this has only recently started, wondering if the latest update on the iphone 8+ is the issue.
I received these as a gift and they have been awesome for the last year and a bit, any suggestions?

Stuart Gibbs

By: Dustin C

Dustin C — Tue, 29 Jun 2021 22:00:37 +0000

I’m having issues with just the left ear piece. It was working flawlessly two days ago and now it won’t connect. I have been having issues with the right ear always losing connection I’d have to adjust it all the time to get it to connect back. But the left ear was used Daily being in partially def in my right. Any troubleshooting tips or advice would be great. I’ve had them for about 2 years

By: Tammy

Tammy — Tue, 22 Jun 2021 18:18:11 +0000

So pissed at myself for buying this garbage headset. Just over a year the right one would stay charged no longer than 5 minutes of talk time. Did everything required and that I found online as a so called “FIX”. Put the right bud in the case and used the left. Now the left stops working after 5-6 minutes of talk time and won’t stay charged longer than that. Bad part is when you put in the case and check, it says it’s charged. Never never never again. Apple wanted to charge me over $100 for a new ear piece! ONE!!!

By: red

red — Thu, 17 Jun 2021 18:55:13 +0000

Hi, I was having problem with macbook pro. It was connecting but not receiving any audio. Disconnection everything, resetting bluetooth on macbook pro, and restarting mac worked me for as you described above. The article was very helpful. Thank you.

By: Harold

Harold — Fri, 09 Apr 2021 04:05:36 +0000

In reply to Tor Folke. Hi, did you had any solution? I have the same problem here. Thanks

By: Tor Folke

Tor Folke — Fri, 25 Dec 2020 16:18:59 +0000

Hello,
I got a powerbeats pro as Christmas present. I paired it with my iPad air and it worked fine. After 5 mins it stoped working. On my iPad it says that the headset is still connected. But the sound comes from the iPad and not the headset. I tried to reset, reinstall but the same problem. I even tried to connect to my iPhone but got the same problem. It says that the powerbeats pro is connected to my phone but the sound comes from the iPhone and not the headset.

By: Juan

Juan — Wed, 09 Dec 2020 05:59:19 +0000

My left ear bud in the power beats pro wouldnt pair to my iPhone, Ive tried all the steps imaginable. This problem happen to me twice in the past year! Now the apple advisor is telling me my power beats pro are out of warranty , the replacement would be chargeable for $108.90, no thanks! I would rather spend that money on new air pods that do not have any issues connecting, besides the battery life decreasing overtime.

By: gee jayy

gee jayy — Mon, 07 Dec 2020 19:27:19 +0000

Hello – I bought my powerpro beats about 2 years ago. the left earbud isn’t working and hasn’t work for a while. I never really focused on it because when I’m running, I only run with one bud in anyway, just to be mindful of my surroundings. However, for $249, I would think that they’d last longer. I’ve tried all of the tricks outlines here and on youtube. nothing is working. Don’t get me wrong. I love my BEATS….I just want them fully functional.

By: Jordan

Jordan — Sun, 15 Nov 2020 19:37:48 +0000

As of November 2020 when my iphone 7 plus automatically updated to IOS 14.1 i was having issues with my powerbeats pro. I’m assuming when my phone updated my powerbeats received a firmware update but i’m not sure. Anyways after the update I could not get my left earpiece to work with any device. I checked my macbook, my iphone 7 plus, and another iphone but the left earpiece would not work. The right earpiece would connect and work normally. Previously I’ve had an issue with my macbook pro where if I put one earpiece in before the other and don’t get the second in before the first makes the audible connection sound, the second earpiece would not activate. I would take the second earpiece out, wait a few seconds, then place it back in my ear with no success. I would have to disconnect the connection, place both beats in the case, reconnect and make sure i put them both in my ears quickly in order to have both earpieces work. The issue of my left earpiece not working is a completely separate issue altogether. I was able to solve the issue by resetting my macbook pro’s bluetooth module like this article recommends. Somehow resetting my macbooks bluetooth module fixed the left earpiece with all of the other devices. Maybe the issue stemmed from my macbook all along?

By: Fred

Fred — Mon, 02 Nov 2020 20:00:44 +0000

My wife got me the POWERPRO beats for my birthday last year ( around Thanksgiving ). I liked them and they did very good with everything. Had no problems until firmware update. I paired them to both my android s9 and work Iphone. I never do updates until a few months later, but Iphone’s are by apple and so are beats so they updated so as I paired them to my work phone. Since, my POWERPRO earphone’s are having connection problems, pairing problems, and right side earphone wont charge. DID all the tricks and tips. Even reinstalled the beats app (inwhich) right earphone connected but still wont charge. If no new firmware update to fix these issues SOON. Will not be buying any apple products for the hoildays.

By: Adrian cruz

Adrian cruz — Sat, 31 Oct 2020 07:25:25 +0000

I just bought a pair of Powerbeats pro online 11/30/20 and when I opened the case the red light would keep blinking but when only one earbud is inside the charging case it doesn’t blink red only when both ear buds are inside the charging case it blinks red & I tried the reset method but it’d go back to blinking red again, what do I do ?