Hi Monster,

We think the problem here is that the app has not been updated for iOS since Nov. 2015–which places the app compatibility at iOS 9 or possible 8. It’s likely this app is 32-bit, which means it is not compatible with iOS 11 or above (including current iOS 12.)

It looks like this app is no longer being updated for either iOS or Android. And as far as we can tell, it’s development team of click2mobile or Lifetime Memori is not supporting it.

It’ likely the developer is either out of business or not providing services (and server storage) for this app anymore.

If you linked the app to storage using Dropbox or Google Drive (or another cloud service) those photos should be stored there, in a folder.

Other than reaching out to the developer and checking if it backed up on your other Cloud storage services, there’s unfortunately not much else to do to recover those photos. We’re very sorry for that.

Liz

This past nov. it’s become no longer avail.

Supposedly but yet it’s still available online and in-app/play store, but when I try to use my login info, it says server can’t be found or offline.

I had about 6000+ photos saved to this app, that I no longer have access to.

Please help.

There’s no info online as to how to recover or find my photos. Nada. Help help help